Visual Communication in Sales and Customer Work Workshop
A picture is worth a thousand words. Visual communication is an effective way to clarify complex issues, engage customers, and stand out from competitors. In this workshop, we teach your team effective visualization skills that revolutionize customer encounters and take sales work to a new level.
The Visual Communication in Sales and Customer Work workshop offers concrete tools and techniques that allow you to utilize visual communication in sales work. You will learn to draw simple but impactful images, engage the customer in joint visualization, clarify complex issues through images, and utilize visual ideation techniques. Even with our one-day basic course, we elevate your team’s visual abilities to a new level.
For Whom
This workshop is ideal for you if:
- You work in sales or customer service and want to stand out from competitors
- You often present complex products, services, or solutions
- You want to enhance your communication in customer encounters
- You are looking for new tools to engage and commit customers
- You want to learn to visualize ideas and solutions quickly and effectively
Benefits
In the workshop, you will get:
- Practical skills for drawing simple but impactful images
- Techniques for engaging customers in joint visualization
- Tools for clarifying complex issues through images
- Methods for utilizing visual ideation techniques
- Concrete models and exercises that you can apply immediately in your own work
- Confidence in visual expression in sales situations
Workshop Implementation
Our workshop is a genuinely interactive training. During the day, we do exercises together, work in groups, and discuss visual communication topics with other participants.
The number of participants is limited to 8 people, which ensures effective interaction in the training.
Comprehensive and printable background material creates depth and support for each topic covered during the day.
We take normal breaks and a lunch hour during the day.
Workshop Program
Morning
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Opening and Working Methods
- Introductions and the flow of the day
- Day’s objectives and tool tips
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Fundamentals of Visual Communication
- Why visual communication works
- Benefits of visual thinking in sales work
- Common barriers to visual expression
- Basic shapes and elements
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Drawing Simple but Impactful Images
- Utilizing basic shapes
- Drawing human figures easily
- Visualizing processes and relationships
- Using metaphors and symbols
- Practical exercises
12:00-13:00 Lunch Break
Afternoon
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Engaging the Customer in Joint Visualization
- Building mutual understanding
- Activating the customer through visualization
- Co-creation techniques
- Visual facilitation in sales situations
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Clarifying Complex Issues Through Images
- Organizing information visually
- Visualizing abstract concepts
- Depicting value and benefits
- Visual storytelling techniques
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Utilizing Visual Ideation Techniques
- Visual brainstorming
- Modeling solutions
- Visual documentation
- Action plan and next steps
16:00 End of the day
Contact Us
Interested in the workshop? Would you like to organize a workshop for your organization or participate in the next open workshop?
Contact us and tell us how we can help you.